On the 2^nd of September 2013 I attended the RAY MANCINI academy in Joondalup, Western Australia. I attended the Academy to undertake Firearms Instructor Training and Range Officer certification. I have been a firearms instructor for the Tasmanian Prison Service Tactical Response Group for a number of years and required re-certification to comply with changes within our organisation.

On arrival at the RAY MANCINI Academy I was impressed with the lay out and presentation of the facility. The main training area is well laid out and encourages a relaxed atmosphere in the class room. There was a high level of sophistication and technologies that made the process very easy. The area used for scenario training and instruction was suitable for the purpose and well laid out – with well-prepared work spaces designed specifically for the types of training offered. The live fire range utilised was functional and easily accessed and would provide for many different types of live fire training. For the specific training we conducted it was perfect.

From the moment the training started it was well organised with all the appropriate materials provided or easily accessed. Individual participants were issued comprehensive course materials that outlined the schedule of the training and the process to be used to successfully complete the training. The training provided proved to be functional and based on reality, the progression through the theoretical aspects was fluid and correctly ordered which made meeting the learning out comes easily achievable. This system was carried through into the operational aspects of the training.

Ray Mancini was the chief instructor for the course and delivered all of the training in a succinct and professional manner – he possesses great subject matter knowledge and relevant industry experience. Ray was approachable and easy to talk to, he had no issues with knowledge sharing in fact he actively encouraged it from all participants on the course. Ray created an atmosphere in the classroom and on the range that was relaxed but professional. The staff at RAY MANCINI Academy are all friendly and willing to assist with any query they support the learning process in a courteous and professional manner.

Because of the knowledge imparted during the training a number changes and upgrades have already been introduced to the systems currently in use within the TRG. This will ensure that we are up to date with contemporary industry practice in firearm systems management.

I would like to thank Ray Mancini and the staff at RAY MANCINI Academy for the experience provided during the course and look forward to conducting more training with RAY MANCINI academy on the Future.

Having worked with the RAY MANCINI team last year as part of our office relocation, I have nothing but praise for their willingness to be flexible and “can do attitude”, I have found Ray Mancini and the RAY MANCINI team to be consummate professionals, who were able to meet and exceed my expectations.

Based on a number of checks concerning the company I was able to secure confirmation to conduct vetting on members of the RAY MANCINI team to a British “restricted” clearance level, allowing them to manage a number of sensitive assets on behalf of the FCO (Foreign and Commonwealth Office), being the first time this has been allowed to happen globally.

I commend Ray and his team, and would recommend them for any contract that their expertise cover, and look forward to working with them in the future.

Sincerely,